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Walk-In Interviews- Technical Support

0 - 2 YearsMumbai, Mumbai Suburbs

Posted: 8 days ago

Job Description

Description Technical Support
Troubleshoot software problems for Avenues clients.
Being part of the Avenues Tech Support team means that you will interacts extensive with Indian and international clients to solve technical queries. We are looking for the best of the best to provide our clients with technical support, as we believe that excellent support is essential for every successful Solution.

B.SC (IT), B.Com, B.A, or equivalent Diploma holders
Knowledge of basic Html & Scripting Languages
Excellent communication skills
Knowledge of cross platforms viz. ASP, JSP, JSP sockets, NET for integration
Willingness to work in shifts, Preferably Male Candidates

Solve technical queries of local and international clients through email, live chat and telephone
Basic Database querying
Co-ordination with all Avenues Bank Partners
Provide technical support for account integration
On-site and off-site product training for clients

Salary: INR 50,000 - 2,50,000 P.A.
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Other
Role: Fresher
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Education:UG -Any Graduate - Any Specialization, B.Sc - Any Specialization, Computers

Company Profile

Infibeam Avenues LTD
We are an e-commerce company, focused on developing successful e-commerce platforms and ecosystems. In addition to, our multi-category B2C e-retail site, through our Infibeam BuildaBazaar ("BaB") e-commerce marketplace, we provide a cloud-based, modular, customizable and scalable technology platform as well as e-commerce infrastructure and logistics support for a diverse universe of merchants, products and services.
We have strategically followed a capital efficient, selective inventory, and asset light, outsourced fulfilment model in our e-retail business. In addition, we have entered into various strategic partnerships with vendors and service providers, other e-commerce marketplaces as well as telecom operators, media companies, and payment gateway service companies aimed at low-cost customer and vendor acquisition.
Our fully integrated and strategically synergistic e-commerce business model across e-retail site and Infibeam BaB e-commerce marketplace enables us to provide comprehensive multi-channel e-commerce value added service (VAS) offerings to our merchant customers, including logistics and fulfilment services.
Our office is centrally located; it is at a walking distance from the railway station in St. Cruz-West in Mumbai. We offer a lively and friendly work environment where we work as hard as we play. To know more about avenues log onto

About CCAvenue
* CCAvenue, Infibeam Avenues first solution, is South Asia's largest payment gateway solution powering thousands of eMerchants with real time, multi-currency, multiple payment options online payment processing services. The solution is powered by proprietary technology that integrates transaction processing, advance shopping cart, auction payment collection facility, fraud control, financial reporting and order tracking. CCAvenue is the only complete PG solution in the region that has the unique ability to offer the full spectrum of Internet payment options, including:
1. All types of Credit Card processing through Multiple Banks and Card Associations
2. Debit Card processing
3. ATM cum Debit Card processing
4. Direct Debit to bank accounts of 30+ Indian Banks, 20+ Chinese Banks and 3 Singapore Banks
5. Mobile Payment Solutions via PayMate®, SBI Freedom
6. Card Processing of ITZ Cash®, Done Card, OxiCash and NoQ24x7
For more information, visit:
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Contact Details

Recruiter Name:Vivek Gupta

Contact Company:Infibeam Avenues LTD