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Technical Support Executive

- 2 YearsMumbai

Posted: 8 days ago

Job Description

Position
Technical Support Executive

Description
Troubleshoot software problems for Avenues clients.

Being part of the Avenues Tech Support team means that you will interacts extensive with Indian and international clients to solve technical queries. We are looking for the best of the best to provide our clients with technical support, as we believe that excellent support is essential for every successful Solution.

Requirements
B.SC (IT), B.Com, B.A, or equivalent Diploma holders
Knowledge of basic Html & Scripting Languages
Excellent communication skills
Knowledge of cross platforms viz. ASP, JSP, JSP sockets, NET for integration
Willingness to work shifts

Responsibilities
Solve technical queries of local and international clients through email, live chat and telephone
Basic Database querying
Co-ordination with all Avenues Bank Partners
Provide technical support for account integration
On-site and off-site product training for clients


Salary: INR 2,00,000 - 2,50,000 P.A.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

Requirements
B.SC (IT), B.Com, B.A, or equivalent Diploma holders
Knowledge of basic Html & Scripting Languages
Excellent communication skills
Knowledge of cross platforms viz. ASP, JSP, JSP sockets, NET for integration
Requirements
B.SC (IT), B.Com, B.A, or equivalent Diploma holders
Knowledge of basic Html & Scripting Languages
Excellent communication skills
Knowledge of cross platforms viz. ASP, JSP, JSP sockets, NET for integration

Education:UG -B.Sc - Any Specialization, Computers, BCA - Computers
PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Avenues India Pvt Ltd
About Avenues:-
If you are looking for a secure, exciting and fast-growing job that pays well and can assure you a long term career, then this is the right place. Avenues, India's biggest integrated eCommerce company, are looking for high quality professionals to fill in various functional positions to fuel its rapid growth. The Internet sector offers great career opportunities since it is the foundation on which all future businesses will be built on. Avenues is the undisputed leader in this space and offers full time and permanent job opportunities.
Avenues' solutions are used by 85% of India's eCommerce companies. You name it; the best retail brands, shopping websites, hotels, travel agents, event management companies and thousands of eCommerce businesses in India; they all rely upon Avenues for their eCommerce needs. At Avenues you will get an unmatched exposure to multiple business models and to financial domains which will lay a strong foundation for a successful career in the Internet industry.
We are a 15 year old company driven by a 270 member team that is full of enthusiasm and youthful energy. We love being the No. 1 Company in our business (in all of south Asia!) and we work hard to keep that position intact.
Our office is centrally located; it is at a walking distance from the railway station in St. Cruz-West in Mumbai. We offer a lively and friendly work environment where we work as hard as we play.

To know more about avenues log onto www.avenues.info
View Contact Details+
Contact Details

Recruiter Name:Anshu Tripathi

Contact Company:Avenues India Pvt Ltd

Website:http://www.avenues.info