Technical Support Executive
Troubleshoot software problems for Avenues clients.
Being part of the Avenues Tech Support team means that you will interacts extensive with Indian and international clients to solve technical queries. We are looking for the best of the best to provide our clients with technical support, as we believe that excellent support is essential for every successful Solution.
B.SC (IT), B.Com, B.A, or equivalent Diploma holders
Knowledge of basic Html & Scripting Languages
Excellent communication skills
Knowledge of cross platforms viz. ASP, JSP, JSP sockets, NET for integration
Willingness to work shifts
Solve technical queries of local and international clients through email, live chat and telephone
Basic Database querying
Co-ordination with all Avenues Bank Partners
Provide technical support for account integration
On-site and off-site product training for clients
Salary: INR 2,00,000 - 2,50,000 P.A.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time