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Customer Relations Executive

- 2 YearsMumbai

Posted: 11 days ago

Job Description

Position
Customer Relations Executive

Description
Support is essential for every successful Solution and we are looking for the best of the best to provide our merchants with answers to every query and resolve problems. An Avenues Customer Relations Executive needs to have excellent communication and analytical skills.

Requirements
Graduates. Preferably with hotel related courses
Basic Analytical skills
Good communication skills
Basic knowledge of MS Word / Excel
Ability to function with limited supervision at a demanding pace


Responsibilities
Extensive interaction with hoteliers (Clients) to maintain and solve reservation system queries
Configuration of Hotel Accounts
Customer Relations Executive will be the first point of contact with the existing and prospective clients of the company
Handling all PR activities such as establishing and maintaining correspondence and communication with the potential customers and existing clients
Responding to online and offline queries in co-ordination with Technical and Marketing Teams


Salary: INR 1,50,000 - 2,50,000 P.A.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

Requirements
Graduates. Preferably with hotel related courses
Basic Analytical skills
Good communication skills
Basic knowledge of MS Word / Excel
Ability to function with limited supervision at a demanding pace



Doctorate - Doctorate Not Required

Company Profile

Avenues India Pvt Ltd
About Avenues:-
If you are looking for a secure, exciting and fast-growing job that pays well and can assure you a long term career, then this is the right place. Avenues, India's biggest integrated eCommerce company, are looking for high quality professionals to fill in various functional positions to fuel its rapid growth. The Internet sector offers great career opportunities since it is the foundation on which all future businesses will be built on. Avenues is the undisputed leader in this space and offers full time and permanent job opportunities.

Avenues' solutions are used by 85% of India's eCommerce companies. You name it; the best retail brands, shopping websites, hotels, travel agents, event management companies and thousands of eCommerce businesses in India; they all rely upon Avenues for their eCommerce needs. At Avenues you will get an unmatched exposure to multiple business models and to financial domains which will lay a strong foundation for a successful career in the Internet industry.

We are a 15 year old company driven by a 270 member team that is full of enthusiasm and youthful energy. We love being the No. 1 Company in our business (in all of south Asia!) and we work hard to keep that position intact.
Our office is centrally located; it is at a walking distance from the railway station in St. Cruz-West in Mumbai. We offer a lively and friendly work environment where we work as hard as we play. To know more about avenues log onto www.avenues.info

More about Avenues:
Started in 2001, Avenues is a privately held, debt-free and profitable company. This gives us the freedom to follow our convictions without any external pressure or compulsions. This has given us the opportunity to create many path breaking software solutions that are not only No. 1 in India but they also compete with global majors in the international markets. We are proud to say that these solutions are developed in-house and we own the complete intellectual property rights on these solutions:
ResAvenue, is a fully hosted, plug-and-play cutting edge reservation engine which allows the hotelier to accept reservations in 15 international languages and accept real time payments in multiple currencies right from their own hotel branded website. With over 1000 hotels using its services, it is the fastest growing hospitality solution in the region.
View Contact Details+
Contact Details

Recruiter Name:Anshu Tripathi

Contact Company:Avenues India Pvt Ltd

Website:http://www.avenues.info