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Customer Relation Executive

1 - 4 Years

Mumbai

INR 2,00,000 - 4,00,000 PA.

Posted: 13 days ago

Job Description

Description
Support is essential for every successful Solution and we are looking for the best of the best to provide our merchants with answers to every query and resolve problems. An Avenues Customer Relations Executive needs to have excellent communication and analytical skills.

Responsibilities
Extensive interaction with hoteliers (Clients) to maintain and solve reservation system queries
Configuration of Hotel Accounts
Customer Relations Executive will be the first point of contact with the existing and prospective clients of the company
Handling all PR activities such as establishing and maintaining correspondence and communication with the potential customers and existing clients
Responding to online and offline queries in co-ordination with Technical and Marketing Teams

Required Candidate profile

Requirements
Graduates. Preferably with hotel related courses
Basic Analytical skills
Good communication skills
Basic knowledge of MS Word / Excel
Ability to function with limited supervision at a demanding pace


Salary: INR 2,00,000 - 4,00,000 PA.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Desired Candidate Profile



PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Infibeam Avenues Ltd.
Founded in 2001, Infibeam Avenues Ltd- Payment Services Division is the country's largest SaaS provider and an emerging global player, powering 1 lakh+ Indian businesses with end-to-end eCommerce solutions. Over the last 16 years, we have defined the contours of the eCommerce space in the country and developed a range of advanced solutions to meet the ever-changing demands of this dynamic industry. IA caters to merchants across several industry verticals including online retail, education, hospitality, travel, and event management, amongst others. It is an ISO 27001:2013 certified organization that stands committed to the industry by leveraging technical expertise, establishing thought leadership and being the trendsetter in its domain. Integrated within its core business are 4 allied businesses viz. CCAvenue, ResAvenue, BillAvenue and EventAvenue. In 2014, the company expanded its global footprint and launched business operations in Dubai, U.A.E.
View Contact Details+
Contact Details

Recruiter Name:Anshu Tripathi

Contact Company:Infibeam Avenues Ltd.

Telephone:022-67425555

Email :jobs@avenues.info

Address :Level 2, Plaza Asiad, S.V. Road, Santacruz (W),, MUMBAI, Maharashtra - 400054,India

Website:https://www.ccavenue.com/company_profiles.jsp

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